[asterisk-users] Exiting the queue doesn't work

[Gertjan Baarda]

Ah.. thanks! That was the light I needed. When the caller is placed back in
the queue, I presume the caller remain it's position in the queue?

On Mon, Mar 4, 2013 at 1:45 PM, Bharat Lalcheta <bharatlalcheta at gmail.com>wrote:

> Hii,
>
> Queue(testq,H) feature works once call connected with agent i.e. not
> work during MOH.
>
> Also once you disconnect call using H (*) option, it will not useful
> to leave voicemail.
>
> Instead you use, queue timeout option and ask caller to leave voice
> mail if he wants else put back him to queue again.
>
> Hope it helps you out.
>
> Regards,
>
> Bharat Lalcheta
>
> On Mon, Mar 4, 2013 at 5:57 PM, Gertjan Baarda <gertjan.baarda at gmail.com>
> wrote:
> > Dear guru's
> >
> > Hopefully someone can shed some light in my issue. I have created a queue
> > with a ringall strategy and all works fine. I want a caller to be able to
> > exit the queue so they can leave a message. I've added the H option in
> queue
> > command so callers can press * to exit. So far all well, on the cli
> there is
> > a message the caller pressed * and the extensions stops ringing. But
> here's
> > the thing: the caller stays in the queue and after a few seconds the
> > extensions starts to ring again. I want the call to leave the queue and
> > continue in the dialplan.
> >
> > After extensively googling the issue, I've found everything (also bug
> > related), accept my answer. What am I missing here?
> >
> > It's Asterisk 1.8 on a Debianbox.
> >
> > Thanks!
> > Gertjan
> >
> > --
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>
>
> --
> Bharat Lalcheta
>
> --
> _____________________________________________________________________
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