Ah.. thanks! That was the light I needed. When the caller is placed back in the queue, I presume the caller remain it's position in the queue?<br><br><div class="gmail_quote">On Mon, Mar 4, 2013 at 1:45 PM, Bharat Lalcheta <span dir="ltr"><<a href="mailto:bharatlalcheta@gmail.com" target="_blank">bharatlalcheta@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hii,<br>
<br>
Queue(testq,H) feature works once call connected with agent i.e. not<br>
work during MOH.<br>
<br>
Also once you disconnect call using H (*) option, it will not useful<br>
to leave voicemail.<br>
<br>
Instead you use, queue timeout option and ask caller to leave voice<br>
mail if he wants else put back him to queue again.<br>
<br>
Hope it helps you out.<br>
<br>
Regards,<br>
<br>
Bharat Lalcheta<br>
<div class="HOEnZb"><div class="h5"><br>
On Mon, Mar 4, 2013 at 5:57 PM, Gertjan Baarda <<a href="mailto:gertjan.baarda@gmail.com">gertjan.baarda@gmail.com</a>> wrote:<br>
> Dear guru's<br>
><br>
> Hopefully someone can shed some light in my issue. I have created a queue<br>
> with a ringall strategy and all works fine. I want a caller to be able to<br>
> exit the queue so they can leave a message. I've added the H option in queue<br>
> command so callers can press * to exit. So far all well, on the cli there is<br>
> a message the caller pressed * and the extensions stops ringing. But here's<br>
> the thing: the caller stays in the queue and after a few seconds the<br>
> extensions starts to ring again. I want the call to leave the queue and<br>
> continue in the dialplan.<br>
><br>
> After extensively googling the issue, I've found everything (also bug<br>
> related), accept my answer. What am I missing here?<br>
><br>
> It's Asterisk 1.8 on a Debianbox.<br>
><br>
> Thanks!<br>
> Gertjan<br>
><br>
</div></div><span class="HOEnZb"><font color="#888888">> --<br>
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<br>
<br>
--<br>
Bharat Lalcheta<br>
<br>
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