[asterisk-users] Exiting the queue doesn't work
Bharat Lalcheta
bharatlalcheta at gmail.com
Mon Mar 4 07:03:30 CST 2013
No its again place into queue so its start with new available position.
However, mostly all users remain in same position if he come again in
queue using below scenario.
Regards,
Bharat Lalcheta
On Mon, Mar 4, 2013 at 6:22 PM, Gertjan Baarda <gertjan.baarda at gmail.com> wrote:
> Ah.. thanks! That was the light I needed. When the caller is placed back in
> the queue, I presume the caller remain it's position in the queue?
>
>
> On Mon, Mar 4, 2013 at 1:45 PM, Bharat Lalcheta <bharatlalcheta at gmail.com>
> wrote:
>>
>> Hii,
>>
>> Queue(testq,H) feature works once call connected with agent i.e. not
>> work during MOH.
>>
>> Also once you disconnect call using H (*) option, it will not useful
>> to leave voicemail.
>>
>> Instead you use, queue timeout option and ask caller to leave voice
>> mail if he wants else put back him to queue again.
>>
>> Hope it helps you out.
>>
>> Regards,
>>
>> Bharat Lalcheta
>>
>> On Mon, Mar 4, 2013 at 5:57 PM, Gertjan Baarda <gertjan.baarda at gmail.com>
>> wrote:
>> > Dear guru's
>> >
>> > Hopefully someone can shed some light in my issue. I have created a
>> > queue
>> > with a ringall strategy and all works fine. I want a caller to be able
>> > to
>> > exit the queue so they can leave a message. I've added the H option in
>> > queue
>> > command so callers can press * to exit. So far all well, on the cli
>> > there is
>> > a message the caller pressed * and the extensions stops ringing. But
>> > here's
>> > the thing: the caller stays in the queue and after a few seconds the
>> > extensions starts to ring again. I want the call to leave the queue and
>> > continue in the dialplan.
>> >
>> > After extensively googling the issue, I've found everything (also bug
>> > related), accept my answer. What am I missing here?
>> >
>> > It's Asterisk 1.8 on a Debianbox.
>> >
>> > Thanks!
>> > Gertjan
>> >
>> > --
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>>
>>
>> --
>> Bharat Lalcheta
>>
>> --
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>
>
> --
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Bharat Lalcheta
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