[asterisk-users] Exiting the queue doesn't work

[Bharat Lalcheta]

Hii,

Queue(testq,H) feature works once call connected with agent i.e. not
work during MOH.

Also once you disconnect call using H (*) option, it will not useful
to leave voicemail.

Instead you use, queue timeout option and ask caller to leave voice
mail if he wants else put back him to queue again.

Hope it helps you out.

Regards,

Bharat Lalcheta

On Mon, Mar 4, 2013 at 5:57 PM, Gertjan Baarda <gertjan.baarda at gmail.com> wrote:
> Dear guru's
>
> Hopefully someone can shed some light in my issue. I have created a queue
> with a ringall strategy and all works fine. I want a caller to be able to
> exit the queue so they can leave a message. I've added the H option in queue
> command so callers can press * to exit. So far all well, on the cli there is
> a message the caller pressed * and the extensions stops ringing. But here's
> the thing: the caller stays in the queue and after a few seconds the
> extensions starts to ring again. I want the call to leave the queue and
> continue in the dialplan.
>
> After extensively googling the issue, I've found everything (also bug
> related), accept my answer. What am I missing here?
>
> It's Asterisk 1.8 on a Debianbox.
>
> Thanks!
> Gertjan
>
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-- 
Bharat Lalcheta