[asterisk-users] Queuing outgoing calls

khalid touati khalidtouati at gmail.com
Fri Aug 12 09:56:06 CDT 2011


Hi Danny,
Thnks for your response but I googled "call-queueing" with no success, are
your referring to the concept or a third party application or an Asterisk
function..., can you please specify?

On Fri, Aug 12, 2011 at 10:03 AM, Danny Nicholas <danny at debsinc.com> wrote:

> You can use “call-queueing” to accomplish this.  When your employee dials
> the number (555-1212 for demonstration purposes), instead of going directly
> out, the call goes to /var/spool/asterisk/outgoing as an entry.  When this
> entry comes up, the employee gets a call-back/connect to his/her party.  You
> would need to provide a 911 and/or executive loophole however.****
>
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-- 
Khalid Touati
Network Administrator at Endosoft, LLC
CCNA
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