[asterisk-users] Queuing outgoing calls

[Danny Nicholas]

The .call file can connect an internal number to an outside number

Look at this sample

Channel: DAHDI/R1/5551212

MaxRetries: 2

# Retry in 5 min

RetryTime: 300

WaitTime: 45

Context: outgoing

Extension:100

Priority: 1

 

This sample call makes a call on DAHDI using Round Robin Group 1.  If the
call can be made, it connects to internal extension 100.  So instead of your
employee dialing 5551212 directly, they dial 1234 and enter 5551212 as the
number to be dialed.  When a line becomes available and the call goes
through, 100 is bridged in and the call is done

 

Exten => 1234,1,read(numtodial,enternum,10,skip,1,10)

Exten => 1234,2,AGI(makecall.agi,${EXTEN},${numtodial})

Exten => 1234,3,hangup()

 

Makecall.agi

#!/bin/sh

echo "extension: $1" > call1.tmp

echo "maxtries: 3" >> call1.tmp

echo "retrytime: 300" >> call1.tmp

echo "Channel: DAHDI/R1/$2" >> call1.tmp

echo "Priority: 1" >> call1.tmp

chmod +x call1.tmp

mv call1.tmp /var/spool/asterisk/outgoing

 

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of khalid touati
Sent: Friday, August 12, 2011 9:56 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Queuing outgoing calls

 

Hi Danny,
Thnks for your response but I googled "call-queueing" with no success, are
your referring to the concept or a third party application or an Asterisk
function..., can you please specify?

On Fri, Aug 12, 2011 at 10:03 AM, Danny Nicholas <danny at debsinc.com> wrote:

You can use "call-queueing" to accomplish this.  When your employee dials
the number (555-1212 for demonstration purposes), instead of going directly
out, the call goes to /var/spool/asterisk/outgoing as an entry.  When this
entry comes up, the employee gets a call-back/connect to his/her party.  You
would need to provide a 911 and/or executive loophole however.

 

 

 


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Khalid Touati
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CCNA



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