[asterisk-users] Queuing outgoing calls

[Danny Nicholas]

You can use "call-queueing" to accomplish this.  When your employee dials
the number (555-1212 for demonstration purposes), instead of going directly
out, the call goes to /var/spool/asterisk/outgoing as an entry.  When this
entry comes up, the employee gets a call-back/connect to his/her party.  You
would need to provide a 911 and/or executive loophole however.

 

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of khalid touati
Sent: Friday, August 12, 2011 8:58 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Queuing outgoing calls

 

Hi All,
Usually we need to queue calls coming from outside our system and for that
we use queues.conf, in this case we have a lot of employees that are using
POTS (Dahdi or zap channels) and we want to make them go by order since we
have limited outgoing lines, does anybody have a clue what to use in this
case, is queues.conf will still be useful in the case figure?

-- 
Khalid Touati
Network Administrator at Endosoft, LLC
CCNA



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