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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>You can use “call-queueing” to accomplish this. When your employee dials the number (555-1212 for demonstration purposes), instead of going directly out, the call goes to /var/spool/asterisk/outgoing as an entry. When this entry comes up, the employee gets a call-back/connect to his/her party. You would need to provide a 911 and/or executive loophole however.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] <b>On Behalf Of </b>khalid touati<br><b>Sent:</b> Friday, August 12, 2011 8:58 AM<br><b>To:</b> Asterisk Users Mailing List - Non-Commercial Discussion<br><b>Subject:</b> [asterisk-users] Queuing outgoing calls<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'>Hi All,<br>Usually we need to queue calls coming from outside our system and for that we use queues.conf, in this case we have a lot of employees that are using POTS (Dahdi or zap channels) and we want to make them go by order since we have limited outgoing lines, does anybody have a clue what to use in this case, is queues.conf will still be useful in the case figure?<br clear=all><br>-- <br>Khalid Touati<br>Network Administrator at Endosoft, LLC<br>CCNA<br><br><o:p></o:p></p></div></body></html>