[Asterisk-Users] Call Transfer
Tom Vile
tom.vile at gmail.com
Thu Oct 20 06:23:20 MST 2005
try # and then dial the extension.
On 10/20/05, Rhonda Herron <rherron at relware.com> wrote:
>
> Hello,
>
> I have my *@HOME working beautifully for basic call function. So now I
> am testing extended functions for my office users and am hitting a wall.
> I simply need to be able to put a call on hold and forward it to any
> another internal extension. I have an Eezee AT-320 IAX2 phone and
> according to the directions, I simply select Hold > enter ext> hit Fwd.
> However when I press the button all I do is annoy the caller with loud
> button punching sounds. Does something need to be configured in * to
> allow call transfer to work? I am using an inbound trunk from Teliax- no
> cards, just a T1 direct to my * server. I have found transfer functions
> for zapatel- but as I said I am just using the T1 and have no zapatel
> trunks/configurations. I have also seen a lot of information for call
> forwarding but that sets up a permanent forward function to a specific
> extension. I just want to be able to say "One moment, Mike can help you
> with that, let me transfer you" and then be able to do it. Since this
> happens with all my AT-320 phones, I don't think it is hardware related
> and there is no mention of call transfer configuration for the phone
> itself.
>
> Thanks
>
> -R
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--
Tom Vile
Baldwin Technology Solutions, Inc
Consulting - Web Design - VoIP Telephony
www.baldwintechsolutions.com <http://www.baldwintechsolutions.com>
Phone: 518-631-2855 x205
Phone: 845-652-4578 x205
Phone: 978-203-3848 x205
Fax: 518-631-2856
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