try # and then dial the extension.<br><br><div><span class="gmail_quote">On 10/20/05, <b class="gmail_sendername">Rhonda Herron</b> <<a href="mailto:rherron@relware.com">rherron@relware.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Hello,<br><br>I have my *@HOME working beautifully for basic call function. So now I<br>am testing extended functions for my office users and am hitting a wall.<br>I simply need to be able to put a call on hold and forward it to any
<br>another internal extension. I have an Eezee AT-320 IAX2 phone and<br>according to the directions, I simply select Hold > enter ext> hit Fwd.<br>However when I press the button all I do is annoy the caller with loud
<br>button punching sounds. Does something need to be configured in * to<br>allow call transfer to work? I am using an inbound trunk from Teliax- no<br>cards, just a T1 direct to my * server. I have found transfer functions
<br>for zapatel- but as I said I am just using the T1 and have no zapatel<br>trunks/configurations. I have also seen a lot of information for call<br>forwarding but that sets up a permanent forward function to a specific
<br>extension. I just want to be able to say "One moment, Mike can help you<br>with that, let me transfer you" and then be able to do it. Since this<br>happens with all my AT-320 phones, I don't think it is hardware related
<br>and there is no mention of call transfer configuration for the phone<br>itself.<br><br>Thanks<br><br>-R<br>_______________________________________________<br>--Bandwidth and Colocation sponsored by <a href="http://Easynews.com">
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<br>-- <br>Tom Vile<br>Baldwin Technology Solutions, Inc<br>Consulting - Web Design - VoIP Telephony<br><a href="http://www.baldwintechsolutions.com">www.baldwintechsolutions.com</a><br>Phone: 518-631-2855 x205<br>Phone: 845-652-4578 x205
<br>Phone: 978-203-3848 x205<br>Fax: 518-631-2856