[Asterisk-Users] Call Transfer

[Rhonda Herron]

Hello,

I have my *@HOME working beautifully for basic call function. So now I 
am testing extended functions for my office users and am hitting a wall. 
I simply need to be able to put a call on hold and forward it to any 
another internal extension. I have an Eezee AT-320 IAX2 phone and 
according to the directions, I  simply select Hold > enter ext> hit Fwd. 
However when I press the button all I do is annoy the caller with loud 
button punching sounds. Does something need to be configured in * to 
allow call transfer to work? I am using an inbound trunk from Teliax- no 
cards, just a T1 direct to my * server.  I have found transfer functions 
for zapatel- but as I said I am just using the T1 and have no zapatel 
trunks/configurations.  I have also seen a lot of information for call 
forwarding but that sets up a permanent forward function to a specific 
extension. I just want to be able to say "One moment, Mike can help you 
with that, let me transfer you" and then be able to do it. Since this 
happens with all my AT-320 phones, I don't think it is hardware related 
and there is no mention of call transfer configuration for the phone 
itself.

Thanks

-R