[Asterisk-Users] Call Transfer
Rhonda Herron
rherron at relware.com
Thu Oct 20 10:43:01 MST 2005
I have the phone specific directions to transfer calls, but I tried your
suggestion. No go. I have 3 of the Eezee phones and call transfer
doesn't work on any of them, so I really don't think it is hardware
related. I think the problem may be with my feature.conf which had no
reference to blindxfer or atxfer. I added them so my feature.conf now
looks like this:
transferdigittimeout => 3 ; Number of seconds to wait between
digits when transfering a call
;courtesytone = beep ; Sound file to play to the parked caller
; when someone dials a parked call
xfersound = beep ; to indicate an attended transfer is
complete
xferfailsound = beeperr ; to indicate a failed transfer
;adsipark = yes ; if you want ADSI parking announcements
;pickupexten = *8 ; Configure the pickup extension.
Default is *8
;featuredigittimeout = 500 ; Max time (ms) between digits for
; feature activation. Default is 500
[featuremap]
blindxfer => # ; Blind transfer
disconnect => *0 ; Disconnect
;automon => *1 ; One Touch Record
atxfer => *2
I rebooted my * server but still no go. Are there dependencies I am
not aware of? Should [featuremap] be referenced elsewhere as well? I am
working with * CVS 1.0.9 and have found an article on wiki that support
for call transfer was added in 1.2. Are there other places I need to
hack for this functionality?
Thanks,
-R
Tom Vile wrote:
> try # and then dial the extension.
>
> On 10/20/05, *Rhonda Herron* <rherron at relware.com
> <mailto:rherron at relware.com>> wrote:
>
> Hello,
>
> I have my *@HOME working beautifully for basic call function. So now I
> am testing extended functions for my office users and am hitting a
> wall.
> I simply need to be able to put a call on hold and forward it to any
> another internal extension. I have an Eezee AT-320 IAX2 phone and
> according to the directions, I simply select Hold > enter ext>
> hit Fwd.
> However when I press the button all I do is annoy the caller with
> loud
> button punching sounds. Does something need to be configured in * to
> allow call transfer to work? I am using an inbound trunk from
> Teliax- no
> cards, just a T1 direct to my * server. I have found transfer
> functions
> for zapatel- but as I said I am just using the T1 and have no zapatel
> trunks/configurations. I have also seen a lot of information for call
> forwarding but that sets up a permanent forward function to a
> specific
> extension. I just want to be able to say "One moment, Mike can
> help you
> with that, let me transfer you" and then be able to do it. Since this
> happens with all my AT-320 phones, I don't think it is hardware
> related
> and there is no mention of call transfer configuration for the phone
> itself.
>
> Thanks
>
> -R
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>
> --
> Tom Vile
> Baldwin Technology Solutions, Inc
> Consulting - Web Design - VoIP Telephony
> www.baldwintechsolutions.com <http://www.baldwintechsolutions.com>
> Phone: 518-631-2855 x205
> Phone: 845-652-4578 x205
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