[asterisk-users] Bypass queue wrapup time

[Logan Bibby]

I don't think you can. But you could set it to a lower value like 3 seconds
and give your operators a feature key to pause themselves in the queue if
they need extra work time.

- Logs
On Oct 29, 2012 12:15 PM, "Mitch Claborn" <mitch_ml at claborn.net> wrote:

> In our sales queue, we have wrapup time set to 15 seconds.  When the
> phones are really busy, the operators would like the ability to bypass that
> 15 second wait and grab the next call in the queue.  Is that possible?  How
> to accomplish?
>
> --
>
> Mitch
>
>
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