[asterisk-users] Fwd: Nortel BCM - Call Accounting Interface?

[Alex Bell]

Steve,
     Thanks for the response. I've already been searching the Tek-tip site
for a week, but no success as of yet.
     Just for my own learning...I'd like to know why would you not go with a
hosted solution?

Al

On Mon, Dec 21, 2009 at 9:27 AM, Steve Totaro
<stotaro at asteriskhelpdesk.com>wrote:

> Why not just move them to Asterisk rather than just the reporting system,
> it seems like more logical progression, although I would not go with a
> hosted solution personally.
>
> For questions like this (more Nortel than Asterisk), I use Tek-Tips, you
> get some really, really smart people who are glad to help so long as you ask
> an intelligent question, such as yours, just word it properly.
>
> http://www.tek-tips.com/threadminder.cfm?pid=1361
>
> Thanks,
> Steve T
>
>
> On Mon, Dec 21, 2009 at 8:53 AM, Alex Bell <voicesense at gmail.com> wrote:
>
>> Steve,
>>      The * is the first step in moving a small 3 user call center off the
>> Nortel switch, but leaving the rest of the user's in the building on the
>> existing switch. Eventually all will be swapped over to *, but this has to
>> be done in phases. The plan is to move all to a hosted * solution in about a
>> year and a half. Besides I think using a Linux O/S in a cloud uses a very
>> small footprint vs a WinX O/S allowing for much less headaches.
>>      Trying to get away from all the proprietary SW and really bad support
>> that comes along with it.
>>      Hope that makes sense. Do you have any ideas for this...?
>>
>> Thanks for your response,
>> Al
>>
>>
>> On Mon, Dec 21, 2009 at 8:27 AM, Steve Howes <steve-lists at geekinter.net>wrote:
>>
>>>
>>> On 21 Dec 2009, at 12:04, Alex Bell wrote:
>>> >  Dear List,
>>> >       Need to know if anyone on this list has had any experience
>>> > with using the Nortel BCM 50 for Call Account Reporting using an IP
>>> > connection to a Linux / Asterisk interface? Presently, I have a BCM
>>> > 50 installed that uses a local Lenova Small Form Factor PC with a
>>> > windows XP / os that quit reporting because of a up-grade to the
>>> > Nortel reporting software. Nortel support is now telling me that my
>>> > PC needs to be up-graded for it to work with the newly patched
>>> > reporting software. Nortel as far as I know is a Windows only shop
>>> > and uses IIS and a utility to pull the data stream out of the BCM
>>> > and into the local pc that uses MSSql. What I'm looking to
>>> > accomplish is use a virtual machine running * and MySql to pull the
>>> > call data. I'm aware that Nortel use proprietary sw, but was
>>> > wondering if any Nortel Guru on the list has had any luck using *
>>> > and a 3rd party call accounting software to share?
>>> >
>>> >  Thanks for any help, suggestions or directions on where to find
>>> > help you can provide.
>>> >  Al
>>>
>>> What is the Asterisk bit for? Cant you just pull the CDRs off the
>>> Nortel by whatever means their software did, then put that into some
>>> 3rd party software?
>>>
>>> S
>>>
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>>
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