[asterisk-users] Fwd: Nortel BCM - Call Accounting Interface?

[Steve Totaro]

Why not just move them to Asterisk rather than just the reporting system, it
seems like more logical progression, although I would not go with a hosted
solution personally.

For questions like this (more Nortel than Asterisk), I use Tek-Tips, you get
some really, really smart people who are glad to help so long as you ask an
intelligent question, such as yours, just word it properly.

http://www.tek-tips.com/threadminder.cfm?pid=1361

Thanks,
Steve T

On Mon, Dec 21, 2009 at 8:53 AM, Alex Bell <voicesense at gmail.com> wrote:

> Steve,
>      The * is the first step in moving a small 3 user call center off the
> Nortel switch, but leaving the rest of the user's in the building on the
> existing switch. Eventually all will be swapped over to *, but this has to
> be done in phases. The plan is to move all to a hosted * solution in about a
> year and a half. Besides I think using a Linux O/S in a cloud uses a very
> small footprint vs a WinX O/S allowing for much less headaches.
>      Trying to get away from all the proprietary SW and really bad support
> that comes along with it.
>      Hope that makes sense. Do you have any ideas for this...?
>
> Thanks for your response,
> Al
>
>
> On Mon, Dec 21, 2009 at 8:27 AM, Steve Howes <steve-lists at geekinter.net>wrote:
>
>>
>> On 21 Dec 2009, at 12:04, Alex Bell wrote:
>> >  Dear List,
>> >       Need to know if anyone on this list has had any experience
>> > with using the Nortel BCM 50 for Call Account Reporting using an IP
>> > connection to a Linux / Asterisk interface? Presently, I have a BCM
>> > 50 installed that uses a local Lenova Small Form Factor PC with a
>> > windows XP / os that quit reporting because of a up-grade to the
>> > Nortel reporting software. Nortel support is now telling me that my
>> > PC needs to be up-graded for it to work with the newly patched
>> > reporting software. Nortel as far as I know is a Windows only shop
>> > and uses IIS and a utility to pull the data stream out of the BCM
>> > and into the local pc that uses MSSql. What I'm looking to
>> > accomplish is use a virtual machine running * and MySql to pull the
>> > call data. I'm aware that Nortel use proprietary sw, but was
>> > wondering if any Nortel Guru on the list has had any luck using *
>> > and a 3rd party call accounting software to share?
>> >
>> >  Thanks for any help, suggestions or directions on where to find
>> > help you can provide.
>> >  Al
>>
>> What is the Asterisk bit for? Cant you just pull the CDRs off the
>> Nortel by whatever means their software did, then put that into some
>> 3rd party software?
>>
>> S
>>
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