Steve,<div> Thanks for the response. I've already been searching the Tek-tip site for a week, but no success as of yet.</div><div> Just for my own learning...I'd like to know why would you not go with a hosted solution? </div>
<div><br></div><div>Al<br><br><div class="gmail_quote">On Mon, Dec 21, 2009 at 9:27 AM, Steve Totaro <span dir="ltr"><<a href="mailto:stotaro@asteriskhelpdesk.com">stotaro@asteriskhelpdesk.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">Why not just move them to Asterisk rather than just the reporting system, it seems like more logical progression, although I would not go with a hosted solution personally.<br>
<br>For questions like this (more Nortel than Asterisk), I use Tek-Tips, you get some really, really smart people who are glad to help so long as you ask an intelligent question, such as yours, just word it properly.<br>
<br><a href="http://www.tek-tips.com/threadminder.cfm?pid=1361" target="_blank">http://www.tek-tips.com/threadminder.cfm?pid=1361</a><br><br>Thanks,<br>Steve T<div><div></div><div class="h5"><br><br><div class="gmail_quote">
On Mon, Dec 21, 2009 at 8:53 AM, Alex Bell <span dir="ltr"><<a href="mailto:voicesense@gmail.com" target="_blank">voicesense@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left:1px solid rgb(204, 204, 204);margin:0pt 0pt 0pt 0.8ex;padding-left:1ex">Steve,<div> The * is the first step in moving a small 3 user call center off the Nortel switch, but leaving the rest of the user's in the building on the existing switch. Eventually all will be swapped over to *, but this has to be done in phases. The plan is to move all to a hosted * solution in about a year and a half. Besides I think using a Linux O/S in a cloud uses a very small footprint vs a WinX O/S allowing for much less headaches. </div>
<div> Trying to get away from all the proprietary SW and really bad support that comes along with it.</div><div> Hope that makes sense. Do you have any ideas for this...?</div><div><br></div><div>Thanks for your response,</div>
<div>Al</div><div><div></div><div><div> <br><br><div class="gmail_quote">On Mon, Dec 21, 2009 at 8:27 AM, Steve Howes <span dir="ltr"><<a href="mailto:steve-lists@geekinter.net" target="_blank">steve-lists@geekinter.net</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left:1px solid rgb(204, 204, 204);margin:0pt 0pt 0pt 0.8ex;padding-left:1ex">
<div><br>
On 21 Dec 2009, at 12:04, Alex Bell wrote:<br>
> Dear List,<br>
> Need to know if anyone on this list has had any experience<br>
> with using the Nortel BCM 50 for Call Account Reporting using an IP<br>
> connection to a Linux / Asterisk interface? Presently, I have a BCM<br>
> 50 installed that uses a local Lenova Small Form Factor PC with a<br>
> windows XP / os that quit reporting because of a up-grade to the<br>
> Nortel reporting software. Nortel support is now telling me that my<br>
> PC needs to be up-graded for it to work with the newly patched<br>
> reporting software. Nortel as far as I know is a Windows only shop<br>
> and uses IIS and a utility to pull the data stream out of the BCM<br>
> and into the local pc that uses MSSql. What I'm looking to<br>
> accomplish is use a virtual machine running * and MySql to pull the<br>
> call data. I'm aware that Nortel use proprietary sw, but was<br>
> wondering if any Nortel Guru on the list has had any luck using *<br>
> and a 3rd party call accounting software to share?<br>
><br>
> Thanks for any help, suggestions or directions on where to find<br>
> help you can provide.<br>
> Al<br>
<br>
</div>What is the Asterisk bit for? Cant you just pull the CDRs off the<br>
Nortel by whatever means their software did, then put that into some<br>
3rd party software?<br>
<br>
S<br>
<br>
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