[asterisk-users] queue welcome message

[Tariq ..]

the only suggestion i would have for you is to use a SINGLE file for your MOH .. and you record the welcoming note in the begining of the file.. so whenever a caller comes in .. they will hear the MOH .. which has the welcoming note before the music starts... 
i know it's a stupid trick but it does the work for your needs... 
Salam
Tarek Sawah

 


From: martin.schrott at tsy.atTo: asterisk-users at lists.digium.comDate: Mon, 30 Jun 2008 09:19:27 +0200Subject: [asterisk-users] queue welcome message



Hi all!
 
I would like to ask, how you realize the following in a call queue: 
 
When a caller gets into a queue how can I play a welcome Message to this caller first, before he starts hearing the music? 
 
 
We now use a playback before the caller gets into the queue. But when the queue is closed the caller heared already that somebody will pick up soon, but then gets into voicemail - because the queue has no members. 
 
So it would be great to let the queue welcome the caller at first and then start music. 
Is this possible? 
 
specifiing a queue-youarenext does only work when the caller is not the first in line. 
specifiing a periodic announce does play the message after the periodic-announce-frequency has been over. 
 
Is there also something else we can use? 
 
Thank you 
Martin 
 
_________________________________________________________________
Earn cashback on your purchases with Live Search - the search that pays you back!
http://search.live.com/cashback/?&pkw=form=MIJAAF/publ=HMTGL/crea=earncashback
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20080630/1978818b/attachment.htm