[asterisk-users] queue welcome message
Martin Schrott - thinking:systems
martin.schrott at tsy.at
Mon Jun 30 02:19:27 CDT 2008
Hi all!
I would like to ask, how you realize the following in a call queue:
When a caller gets into a queue how can I play a welcome Message to this caller first, before he starts hearing the music?
We now use a playback before the caller gets into the queue. But when the queue is closed the caller heared already that somebody will pick up soon, but then gets into voicemail - because the queue has no members.
So it would be great to let the queue welcome the caller at first and then start music.
Is this possible?
specifiing a queue-youarenext does only work when the caller is not the first in line.
specifiing a periodic announce does play the message after the periodic-announce-frequency has been over.
Is there also something else we can use?
Thank you
Martin
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