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<body class='hmmessage'>the only suggestion i would have for you is to use a SINGLE file for your MOH .. and you record the welcoming note in the begining of the file.. so whenever a caller comes in .. they will hear the MOH .. which has the welcoming note before the music starts... <BR>
i know it's a stupid trick but it does the work for your needs... <BR>
Salam<BR>
Tarek Sawah<BR><BR><BR>
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<P align=center> </P><A href="http://www.tareksawah.com/"></A></DIV><BR><BR>
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From: martin.schrott@tsy.at<BR>To: asterisk-users@lists.digium.com<BR>Date: Mon, 30 Jun 2008 09:19:27 +0200<BR>Subject: [asterisk-users] queue welcome message<BR><BR>
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<DIV><FONT face=Arial size=2>Hi all!</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I would like to ask, how you realize the following in a call queue: </FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>When a caller gets into a queue how can I play a welcome Message to this caller first, before he starts hearing the music? </FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>We now use a playback before the caller gets into the queue. But when the queue is closed the caller heared already that somebody will pick up soon, but then gets into voicemail - because the queue has no members. </FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>So it would be great to let the queue welcome the caller at first and then start music. </FONT></DIV>
<DIV><FONT face=Arial size=2>Is this possible? </FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>specifiing a queue-youarenext does only work when the caller is not the first in line. </FONT></DIV>
<DIV><FONT face=Arial size=2>specifiing a periodic announce does play the message after the periodic-announce-frequency has been over. </FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Is there also something else we can use? </FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Thank you </FONT></DIV>
<DIV><FONT face=Arial size=2>Martin </FONT></DIV>
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