[Asterisk-Users] SIP phones cutting out with Asterisk??

[Doug Reid - Stormcorp]

Hi

The problem is not normally the phones, check that you don't have busy
detect on this sometimes can cause the phone to cut out.
What card are you using? I have had the same problem with Digium FXO cards,
we changed to Voictronix and the problem went
away. If you are using an ISDN card it is most probably the busy detect.

Doug
  -----Original Message-----
  From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com]On Behalf Of Tim Jackson
  Sent: Friday, November 26, 2004 9:44 PM
  To: Asterisk Users Mailing List - Non-Commercial Discussion
  Subject: RE: [Asterisk-Users] SIP phones cutting out with Asterisk??


  I've had the same problem. I posted to the list earlier about the problem,
and from what I can tell, it's a Polycom issue (not a network issue as
stated in the other post). It happens after the phones have been on for
about 2-3 days from what I can tell. My solution to this was to use a script
to reboot the phones every night at like 3am, and the problem has almost
disappeared. If you find any other solutions, please post them to the list.



  -Tim




----------------------------------------------------------------------------
--

  From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Dave Henderson
  Sent: Friday, November 26, 2004 12:11 PM
  To: asterisk-users at lists.digium.com
  Subject: [Asterisk-Users] SIP phones cutting out with Asterisk??
  Importance: High



  Hi folks,



  I've got a very bizarre problem recurring when making calls with Polycom
SoundPoint IP500 SIP phones and Asterisk.  Sometimes when a call comes in to
an IP500, one of the sides of the conversation is cut off (i.e. the caller
can't hear the callee, or vice-versa).  This isn't easily repeated, and
rebooting the phone, or restarting Asterisk, doesn't seem to have an effect.



  Has anybody else experienced this sort of thing happening?



  I've seen this with both CVS-v1-0-10/27/04-21:54:17 and
CVS-HEAD-09/02/04-22:57:21.



  Thanks for any insight,

  Dave Henderson
  Customer Service Manager
  The IT Department, Inc.
  ph: 613-523-2322x321
  fx: 613-526-3949



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