[Asterisk-Users] SIP phones cutting out with Asterisk??

[Tim Jackson]

I've had the same problem. I posted to the list earlier about the
problem, and from what I can tell, it's a Polycom issue (not a network
issue as stated in the other post). It happens after the phones have
been on for about 2-3 days from what I can tell. My solution to this was
to use a script to reboot the phones every night at like 3am, and the
problem has almost disappeared. If you find any other solutions, please
post them to the list.

 

-Tim

 

  _____  

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Dave
Henderson
Sent: Friday, November 26, 2004 12:11 PM
To: asterisk-users at lists.digium.com
Subject: [Asterisk-Users] SIP phones cutting out with Asterisk??
Importance: High

 

Hi folks,

 

I've got a very bizarre problem recurring when making calls with Polycom
SoundPoint IP500 SIP phones and Asterisk.  Sometimes when a call comes
in to an IP500, one of the sides of the conversation is cut off (i.e.
the caller can't hear the callee, or vice-versa).  This isn't easily
repeated, and rebooting the phone, or restarting Asterisk, doesn't seem
to have an effect.

 

Has anybody else experienced this sort of thing happening?

 

I've seen this with both CVS-v1-0-10/27/04-21:54:17 and
CVS-HEAD-09/02/04-22:57:21.

 

Thanks for any insight,

Dave Henderson
Customer Service Manager
The IT Department, Inc.
ph: 613-523-2322x321
fx: 613-526-3949 

 

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