[Asterisk-biz] * used as solely for a call centre

[mattf]

Hello,
 
We are using solely Asterisk for our inbound-outbound call centers. We have
3 locations running on 8 Asterisk servers with over 160 seats total. Inbound
is easy with Asterisk-only dialplans and queues, but for outbound we use
VICIDIAL http://astguiclient.sf.net/ <http://astguiclient.sf.net/>  It's
free as in GPL and works well for our call center(We even call Australia
from time-to-time) 
 
MATT---
 

-----Original Message-----
From: Steven Moon [mailto:smoon at qk.com.au]
Sent: Thursday, November 04, 2004 8:45 PM
To: asterisk-biz at lists.digium.com
Subject: [Asterisk-biz] * used as solely for a call centre



Hi All, 

We are a small company based in Australia.  We are looking at new call
centre software and one that has come to the surface is *.  There seems to
be a lot of company's that have used this as part of their call centre but
have still relied on other backbones (eg:Avaya).  I am keen to hear from
anyone who has implemented this as a total call centre solution.

Thanks 

Steve 

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