[Asterisk-biz] * used as solely for a call centre

mattf mattf at vicimarketing.com
Fri Nov 5 05:05:15 MST 2004

We are using solely Asterisk for our inbound-outbound call centers. We have
3 locations running on 8 Asterisk servers with over 160 seats total. Inbound
is easy with Asterisk-only dialplans and queues, but for outbound we use
VICIDIAL http://astguiclient.sf.net/ <http://astguiclient.sf.net/>  It's
free as in GPL and works well for our call center(We even call Australia
from time-to-time) 

-----Original Message-----
From: Steven Moon [mailto:smoon at qk.com.au]
Sent: Thursday, November 04, 2004 8:45 PM
To: asterisk-biz at lists.digium.com
Subject: [Asterisk-biz] * used as solely for a call centre

Hi All, 

We are a small company based in Australia.  We are looking at new call
centre software and one that has come to the surface is *.  There seems to
be a lot of company's that have used this as part of their call centre but
have still relied on other backbones (eg:Avaya).  I am keen to hear from
anyone who has implemented this as a total call centre solution.



-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.digium.com/pipermail/asterisk-biz/attachments/20041105/9d01abaf/attachment.htm

More information about the asterisk-biz mailing list