[asterisk-users] Polycom SoundStation IP 6000 does not register

[Olivier]

Do you have any LLDP or CDP enabled anywhere ?

2016-12-21 19:50 GMT+01:00 Victor Villarreal <mefhigoseth at gmail.com>:

> Hi Yves,
>
> Maybe your switch put your Polycom inside a Voice VLAN, based on the MAC
> of the phone. Maybe with the snom this not happen because your switch don't
> see the MAC of the Snom as a "supperted IP Phone".
>
> 2016-12-21 13:59 GMT-03:00 Yves <yves030 at gmx.de>:
>
>> sorry... typo....
>> the problematic phone has the 192.168.0.13
>> the asterisk has 192.168.1.211
>>
>> when i connect a snom phone on the cable that was in the soundstation
>> 6000 before and configure the
>> phone to use 192.168.0.13 it does register on the asterisk via 5060/UDP...
>>
>> it would be helpful if someone, that has a running soundstation ip 6000
>> could send the configuration... :-/
>>
>> regards,
>> yves
>>
>>
>>
>> Am 21.12.2016 um 15:13 schrieb Mauricio Tavares:
>>
>>> On Wed, Dec 21, 2016 at 7:50 AM, Yves <yves030 at gmx.de> wrote:
>>>
>>>> Hi Mark,
>>>>
>>>> yes, you are right... these are different VLANs
>>>> I configured the other phone to use the same IP (192.168.1.13)... and it
>>>> worked flawlessly... on the SAME Networkcable in the same plug...
>>>> so it must have something to do with the polycom phone config...
>>>> remember...
>>>> when I use tcp the phone tries to register, but does not even try with
>>>> udp...
>>>>
>>>> thank you,
>>>> yves
>>>>
>>>>        I am a bit confused: is your problematic phone's IP 192.168.0.13
>>> (what the error log is reporting below) or 192.168.1.13?
>>>
>>> Am 21.12.2016 um 13:34 schrieb Mark Wiater:
>>>>
>>>> Yves,
>>>>
>>>> Didn't you say that
>>>>
>>>> AsteriskServer: 192.168.1.211
>>>> SIP-user: 165
>>>>
>>>> ?
>>>>
>>>> On 12/21/2016 4:24 AM, Yves wrote:
>>>>
>>>> . It is sure for 100% that there is no firewall or something else
>>>> mangeling
>>>> in between... another Hardphone works as expected using the same
>>>> Netzworkcable on the same Networkplug with UDP on Port 5060...
>>>>
>>>>
>>>> This other hardphone, what IP does it have?
>>>>
>>>>
>>>> 000050.848|cfg  |*|03|RT|Primary IP changed to 192.168.0.13 subnet mask
>>>> 255.255.255.0
>>>>
>>>> The line above suggests to me that your phone and your asterisk server
>>>> are
>>>> on a different network, there has to be something that routes between
>>>> those
>>>> two networks. Often what routes, can firewall.
>>>>
>>>> 000122.941|sip  |4|03|Registration failed User: 165, Error Code:480
>>>> Temporarily not available
>>>>
>>>>
>>>>
>>>> Mark
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>> _____________________________________________________________________
>>>> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>>>>
>>>> Check out the new Asterisk community forum at:
>>>> https://community.asterisk.org/
>>>>
>>>> New to Asterisk? Start here:
>>>>        https://wiki.asterisk.org/wiki/display/AST/Getting+Started
>>>>
>>>> asterisk-users mailing list
>>>> To UNSUBSCRIBE or update options visit:
>>>>     http://lists.digium.com/mailman/listinfo/asterisk-users
>>>>
>>>
>>
>>
>> --
>> _____________________________________________________________________
>> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>>
>> Check out the new Asterisk community forum at:
>> https://community.asterisk.org/
>>
>> New to Asterisk? Start here:
>>      https://wiki.asterisk.org/wiki/display/AST/Getting+Started
>>
>> asterisk-users mailing list
>> To UNSUBSCRIBE or update options visit:
>>   http://lists.digium.com/mailman/listinfo/asterisk-users
>>
>
>
>
> --
> GnuPG Key ID: 0x39BCA9D8
> https://www.github.com/mefhigoseth
> ...:::[ God Rulz ! ]:::...
>
> --
> _____________________________________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>
> Check out the new Asterisk community forum at: https://community.asterisk.
> org/
>
> New to Asterisk? Start here:
>       https://wiki.asterisk.org/wiki/display/AST/Getting+Started
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20161222/6bcdb4bc/attachment.html>