[asterisk-users] Polycom SoundStation IP 6000 does not register

[Motty Cruz]

Yves, 

I have a SoundStation IP 6000:

My sip.conf

[1006]

type=friend

context=sip-phone

call-limit=1

trustrpid=no

callerid="Conference Room3" <1006>

disallow=all

allow=ulaw

allow=alaw

username=1006

secret=secret1

dtmfmode=rfc2833

host=dynamic

mailbox=1000

nat=yes

canreinvite=no

 

Asterisk server IP XX.XX.42.16 (Public)

Client IP: 192.168.1.56

 

I would look for typos in your configuration!

 

-Motty

 

From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Olivier
Sent: Thursday, December 22, 2016 6:31 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Polycom SoundStation IP 6000 does not register

 

Do you have any LLDP or CDP enabled anywhere ?

 

2016-12-21 19:50 GMT+01:00 Victor Villarreal <mefhigoseth at gmail.com>:

Hi Yves,

Maybe your switch put your Polycom inside a Voice VLAN, based on the MAC of the phone. Maybe with the snom this not happen because your switch don't see the MAC of the Snom as a "supperted IP Phone".

 

2016-12-21 13:59 GMT-03:00 Yves <yves030 at gmx.de>:

sorry... typo....
the problematic phone has the 192.168.0.13
the asterisk has 192.168.1.211

when i connect a snom phone on the cable that was in the soundstation 6000 before and configure the
phone to use 192.168.0.13 it does register on the asterisk via 5060/UDP...

it would be helpful if someone, that has a running soundstation ip 6000 could send the configuration... :-/

regards,
yves




Am 21.12.2016 um 15:13 schrieb Mauricio Tavares:

On Wed, Dec 21, 2016 at 7:50 AM, Yves <yves030 at gmx.de> wrote:

Hi Mark,

yes, you are right... these are different VLANs
I configured the other phone to use the same IP (192.168.1.13)... and it
worked flawlessly... on the SAME Networkcable in the same plug...
so it must have something to do with the polycom phone config... remember...
when I use tcp the phone tries to register, but does not even try with
udp...

thank you,
yves

       I am a bit confused: is your problematic phone's IP 192.168.0.13
(what the error log is reporting below) or 192.168.1.13?

Am 21.12.2016 um 13:34 schrieb Mark Wiater:

Yves,

Didn't you say that

AsteriskServer: 192.168.1.211
SIP-user: 165

?

On 12/21/2016 4:24 AM, Yves wrote:

. It is sure for 100% that there is no firewall or something else mangeling
in between... another Hardphone works as expected using the same
Netzworkcable on the same Networkplug with UDP on Port 5060...


This other hardphone, what IP does it have?


000050.848|cfg  |*|03|RT|Primary IP changed to 192.168.0.13 subnet mask
255.255.255.0

The line above suggests to me that your phone and your asterisk server are
on a different network, there has to be something that routes between those
two networks. Often what routes, can firewall.

000122.941|sip  |4|03|Registration failed User: 165, Error Code:480
Temporarily not available



Mark




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