[asterisk-users] Polycom SoundStation IP 6000 does not register

[Victor Villarreal]

Hi Yves,

Maybe your switch put your Polycom inside a Voice VLAN, based on the MAC of
the phone. Maybe with the snom this not happen because your switch don't
see the MAC of the Snom as a "supperted IP Phone".

2016-12-21 13:59 GMT-03:00 Yves <yves030 at gmx.de>:

> sorry... typo....
> the problematic phone has the 192.168.0.13
> the asterisk has 192.168.1.211
>
> when i connect a snom phone on the cable that was in the soundstation 6000
> before and configure the
> phone to use 192.168.0.13 it does register on the asterisk via 5060/UDP...
>
> it would be helpful if someone, that has a running soundstation ip 6000
> could send the configuration... :-/
>
> regards,
> yves
>
>
>
> Am 21.12.2016 um 15:13 schrieb Mauricio Tavares:
>
>> On Wed, Dec 21, 2016 at 7:50 AM, Yves <yves030 at gmx.de> wrote:
>>
>>> Hi Mark,
>>>
>>> yes, you are right... these are different VLANs
>>> I configured the other phone to use the same IP (192.168.1.13)... and it
>>> worked flawlessly... on the SAME Networkcable in the same plug...
>>> so it must have something to do with the polycom phone config...
>>> remember...
>>> when I use tcp the phone tries to register, but does not even try with
>>> udp...
>>>
>>> thank you,
>>> yves
>>>
>>>        I am a bit confused: is your problematic phone's IP 192.168.0.13
>> (what the error log is reporting below) or 192.168.1.13?
>>
>> Am 21.12.2016 um 13:34 schrieb Mark Wiater:
>>>
>>> Yves,
>>>
>>> Didn't you say that
>>>
>>> AsteriskServer: 192.168.1.211
>>> SIP-user: 165
>>>
>>> ?
>>>
>>> On 12/21/2016 4:24 AM, Yves wrote:
>>>
>>> . It is sure for 100% that there is no firewall or something else
>>> mangeling
>>> in between... another Hardphone works as expected using the same
>>> Netzworkcable on the same Networkplug with UDP on Port 5060...
>>>
>>>
>>> This other hardphone, what IP does it have?
>>>
>>>
>>> 000050.848|cfg  |*|03|RT|Primary IP changed to 192.168.0.13 subnet mask
>>> 255.255.255.0
>>>
>>> The line above suggests to me that your phone and your asterisk server
>>> are
>>> on a different network, there has to be something that routes between
>>> those
>>> two networks. Often what routes, can firewall.
>>>
>>> 000122.941|sip  |4|03|Registration failed User: 165, Error Code:480
>>> Temporarily not available
>>>
>>>
>>>
>>> Mark
>>>
>>>
>>>
>>>
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>>
>
>
> --
> _____________________________________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>
> Check out the new Asterisk community forum at:
> https://community.asterisk.org/
>
> New to Asterisk? Start here:
>      https://wiki.asterisk.org/wiki/display/AST/Getting+Started
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
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