[asterisk-users] Exiting the queue doesn't work

Bharat Lalcheta bharatlalcheta at gmail.com
Mon Mar 4 07:12:39 CST 2013


yes,

context parameter in queue.conf is more likely option for you. It will
work during MOH too.


On Mon, Mar 4, 2013 at 6:33 PM, Bharat Lalcheta
<bharatlalcheta at gmail.com> wrote:
> No its again place into queue so its start with new available position.
>
> However, mostly all users remain in same position if he come again in
> queue using below scenario.
>
> Regards,
>
> Bharat Lalcheta
>
>
>
>
>
> On Mon, Mar 4, 2013 at 6:22 PM, Gertjan Baarda <gertjan.baarda at gmail.com> wrote:
>> Ah.. thanks! That was the light I needed. When the caller is placed back in
>> the queue, I presume the caller remain it's position in the queue?
>>
>>
>> On Mon, Mar 4, 2013 at 1:45 PM, Bharat Lalcheta <bharatlalcheta at gmail.com>
>> wrote:
>>>
>>> Hii,
>>>
>>> Queue(testq,H) feature works once call connected with agent i.e. not
>>> work during MOH.
>>>
>>> Also once you disconnect call using H (*) option, it will not useful
>>> to leave voicemail.
>>>
>>> Instead you use, queue timeout option and ask caller to leave voice
>>> mail if he wants else put back him to queue again.
>>>
>>> Hope it helps you out.
>>>
>>> Regards,
>>>
>>> Bharat Lalcheta
>>>
>>> On Mon, Mar 4, 2013 at 5:57 PM, Gertjan Baarda <gertjan.baarda at gmail.com>
>>> wrote:
>>> > Dear guru's
>>> >
>>> > Hopefully someone can shed some light in my issue. I have created a
>>> > queue
>>> > with a ringall strategy and all works fine. I want a caller to be able
>>> > to
>>> > exit the queue so they can leave a message. I've added the H option in
>>> > queue
>>> > command so callers can press * to exit. So far all well, on the cli
>>> > there is
>>> > a message the caller pressed * and the extensions stops ringing. But
>>> > here's
>>> > the thing: the caller stays in the queue and after a few seconds the
>>> > extensions starts to ring again. I want the call to leave the queue and
>>> > continue in the dialplan.
>>> >
>>> > After extensively googling the issue, I've found everything (also bug
>>> > related), accept my answer. What am I missing here?
>>> >
>>> > It's Asterisk 1.8 on a Debianbox.
>>> >
>>> > Thanks!
>>> > Gertjan
>>> >
>>> > --
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>>>
>>>
>>> --
>>> Bharat Lalcheta
>>>
>>> --
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>>
>>
>>
>> --
>> _____________________________________________________________________
>> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>> New to Asterisk? Join us for a live introductory webinar every Thurs:
>>                http://www.asterisk.org/hello
>>
>> asterisk-users mailing list
>> To UNSUBSCRIBE or update options visit:
>>    http://lists.digium.com/mailman/listinfo/asterisk-users
>
>
>
> --
> Bharat Lalcheta



-- 
Bharat Lalcheta



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