[asterisk-users] queue moh

Ioan Indreias indreias at gmail.com
Wed Jul 10 14:24:05 CDT 2013


Hello Andy,

Have you tried using SetMusicOnHold command before Queue command?

BR,
Ioan


On Wed, Jul 10, 2013 at 7:55 PM, Andrew Thomas <Andy at datavox.co.uk> wrote:

> Hi All,
>
> Sorry if this has been covered already, but I don't tend to follow this
> list as close as I should these days.
>
> Problem is that if a call comes in to a queue without option 'r'
> specified - moh plays as expected.  Now, when that call is answered, all
> is fine. Trouble comes when that person then puts the caller on-hold.
> No moh is heard by the caller (in fact, they get silence).
>
> If I use 'r' - then ringing is heard - but the queue's
> musiconhold/musicclass is ignored completely.  When the caller is put on
> hold, they do hear moh but the default moh context is used - not the moh
> of the queue.
>
> What I need is for the queue's moh to be used when the caller is put on
> hold (and without using the 'r' feature).  Is this possible?
>
> * 1.8.16.0 (tried on various flavours of 1.8).
> Queue static and realtime (same outcome).
>
> Cheers
> Andy
>
>
>
>
>
>
>
>
>
>
>
> --
>
>  If you have received this communication in error we would appreciate
> you advising us either by telephone or return of e-mail. The contents
> of this message, and any attachments, are the property of DataVox,
> and are intended for the confidential use of the named recipient only.
> If you are not the intended recipient, employee or agent responsible
> for delivery of this message to the intended recipient, take note that
> any dissemination, distribution or copying of this communication and
> its attachments is strictly prohibited, and may be subject to civil or
> criminal action for which you may be liable.
> Every effort has been made to ensure that this e-mail or any attachments
> are free from viruses. While the company has taken every reasonable
> precaution to minimise this risk, neither company, nor the sender can
> accept liability for any damage which you sustain as a result of viruses.
> It is recommended that you should carry out your own virus checks
> before opening any attachments.
>
> Registered in England. No. 27459085.
>
>
>
> --
> _____________________________________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> New to Asterisk? Join us for a live introductory webinar every Thurs:
>                http://www.asterisk.org/hello
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20130710/1ccc1348/attachment.htm>


More information about the asterisk-users mailing list