[asterisk-users] [SPAM] - Re: queue moh - Email found in subject

[Andrew Thomas]

Hi Ioan,

I have done that [Set(CHANNEL(musicclass)=…] but it still doesn’t work when a ‘queue’ call is put on hold.  So, I can get it to play the correct moh when I use the ‘r’ option – but still get silence when I don’t include the ‘r’.

So I’ve sort of fixed my second point (with the ‘r’) but the first point (without the ‘r’) is still not working.

Thanks for your feedback ☺

Cheers
Andy


From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Ioan Indreias
Sent: 10 July 2013 20:24
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [SPAM] - Re: [asterisk-users] queue moh - Email found in subject

Hello Andy,

Have you tried using SetMusicOnHold command before Queue command?

BR,
Ioan

On Wed, Jul 10, 2013 at 7:55 PM, Andrew Thomas <Andy at datavox.co.uk> wrote:
Hi All,

Sorry if this has been covered already, but I don't tend to follow this
list as close as I should these days.

Problem is that if a call comes in to a queue without option 'r'
specified - moh plays as expected.  Now, when that call is answered, all
is fine. Trouble comes when that person then puts the caller on-hold.
No moh is heard by the caller (in fact, they get silence).

If I use 'r' - then ringing is heard - but the queue's
musiconhold/musicclass is ignored completely.  When the caller is put on
hold, they do hear moh but the default moh context is used - not the moh
of the queue.

What I need is for the queue's moh to be used when the caller is put on
hold (and without using the 'r' feature).  Is this possible?

* 1.8.16.0 (tried on various flavours of 1.8).
Queue static and realtime (same outcome).

Cheers
Andy












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