[asterisk-users] queue moh

Andrew Thomas Andy at datavox.co.uk
Wed Jul 10 11:55:12 CDT 2013


Hi All,

Sorry if this has been covered already, but I don't tend to follow this
list as close as I should these days.

Problem is that if a call comes in to a queue without option 'r'
specified - moh plays as expected.  Now, when that call is answered, all
is fine. Trouble comes when that person then puts the caller on-hold.
No moh is heard by the caller (in fact, they get silence).

If I use 'r' - then ringing is heard - but the queue's
musiconhold/musicclass is ignored completely.  When the caller is put on
hold, they do hear moh but the default moh context is used - not the moh
of the queue.

What I need is for the queue's moh to be used when the caller is put on
hold (and without using the 'r' feature).  Is this possible?

* 1.8.16.0 (tried on various flavours of 1.8).
Queue static and realtime (same outcome).

Cheers
Andy











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