[asterisk-users] Agent (Invalid) has taken no calls yet

[satish patel]

I do have agents in agents.conf. I am not using agentlogin apps. I am using AddQueueMember 

agent => 7101,,Agent1
agent => 7102,,Agent2



From: cursor at telecomabmex.com
To: asterisk-users at lists.digium.com
Date: Fri, 20 May 2011 11:56:23 -0500
Subject: Re: [asterisk-users] Agent  (Invalid) has taken no calls yet

On Thu, 2011-05-19 at 21:10 +0000, satish patel wrote:
> How to get rid on following.. why its Invalid ? 
> 
> holler*CLI> queue show queue1
> queue1 has 0 calls (max unlimited) in 'rrmemory' strategy (0s
> holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0% within 0s
>    Members:
>       Agent/7201 (Invalid) has taken no calls yet
>       Agent/7202 (Invalid) has taken no calls yet
>    No Callers
> 
> 
 
	Your agents are invalid because they are not pointing to a valid
device.  Is the agent defined in agents.conf?  When the agent logs in is
he/she passing the correct extension to agentlogin?
 
	Maybe it is time to consider dynamic agents for your queues?  Since
agentcallbacklogin was deprecated in 1.6 I think static agents are more
of a bother than they are worth.
 
-- 
Telecomunicaciones Abiertas de México S.A. de C.V.
Carlos Chávez Prats
Director de Tecnología
+52-55-91169161 ext 2001

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