[asterisk-users] Agent (Invalid) has taken no calls yet

[Carlos Chavez]

On Thu, 2011-05-19 at 21:10 +0000, satish patel wrote:
> How to get rid on following.. why its Invalid ? 
> 
> holler*CLI> queue show queue1
> queue1 has 0 calls (max unlimited) in 'rrmemory' strategy (0s
> holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0% within 0s
>    Members:
>       Agent/7201 (Invalid) has taken no calls yet
>       Agent/7202 (Invalid) has taken no calls yet
>    No Callers
> 
> 

	Your agents are invalid because they are not pointing to a valid
device.  Is the agent defined in agents.conf?  When the agent logs in is
he/she passing the correct extension to agentlogin?

	Maybe it is time to consider dynamic agents for your queues?  Since
agentcallbacklogin was deprecated in 1.6 I think static agents are more
of a bother than they are worth.

-- 
Telecomunicaciones Abiertas de México S.A. de C.V.
Carlos Chávez Prats
Director de Tecnología
+52-55-91169161 ext 2001
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