[asterisk-users] Agent (Invalid) has taken no calls yet

[satish patel]

Great! Satish,

I am middle of migration 1.2 queue in 1.8 thats why i encounter there. if i add SIP/XXX then my queue working fine. Also i don't understand relation between agents.conf and member => at queues.conf 

let me read that URL and see what i can find there.

-S 

Date: Fri, 20 May 2011 09:58:59 +0530
From: satish4asterisk at gmail.com
To: asterisk-users at lists.digium.com
Subject: Re: [asterisk-users] Agent (Invalid) has taken no calls yet

If you go for 1.8,Don't read from http://www.asteriskguru.com/tutorials/queues.html. It is bit backdated information. Rather I would suggest you to check 


http://ofps.oreilly.com/titles/9780596517342/asterisk-ACD.html.

Queue members are considered INVALID, if their device status is Invalid. This is somewhat an error condition.SIP channels are the only type that provide true device state information.

I also suggest you to read 'The agents.conf File' section from given link for more information.

[SATISH]

On Fri, May 20, 2011 at 2:40 AM, satish patel <satish_lx at hotmail.com> wrote:






How to get rid on following.. why its Invalid ? 

holler*CLI> queue show queue1
queue1 has 0 calls (max unlimited) in 'rrmemory' strategy (0s holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0% within 0s

   Members:
      Agent/7201 (Invalid) has taken no calls yet
      Agent/7202 (Invalid) has taken no calls yet
   No Callers


 		 	   		  

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