[asterisk-users] Agent (Invalid) has taken no calls yet

Satish Barot satish4asterisk at gmail.com
Thu May 19 23:28:59 CDT 2011


If you go for 1.8,Don't read from
http://www.asteriskguru.com/tutorials/queues.html. It is bit backdated
information. Rather I would suggest you to check

http://ofps.oreilly.com/titles/9780596517342/asterisk-ACD.html.

Queue members are considered INVALID, if their device status is Invalid.
This is somewhat an error condition.SIP channels are the only type that
provide true device state information.
I also suggest you to read 'The agents.conf File' section from given link
for more information.

[SATISH]

On Fri, May 20, 2011 at 2:40 AM, satish patel <satish_lx at hotmail.com> wrote:

>  How to get rid on following.. why its Invalid ?
>
> holler*CLI> queue show queue1
> queue1 has 0 calls (max unlimited) in 'rrmemory' strategy (0s holdtime, 0s
> talktime), W:0, C:0, A:0, SL:0.0% within 0s
>    Members:
>       Agent/7201 (Invalid) has taken no calls yet
>       Agent/7202 (Invalid) has taken no calls yet
>    No Callers
>
>
>
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