[asterisk-users] Using files .call or AMI

[Edwin Quijada]

My problem is that I dont know how to do for transfer the call to agentExample, I have this .call
Channel: Zap/g1/8652323454MaxRetries: 2 RetryTime: 60 WaitTime: 30 Context: call-file-test Extension: 10

So my context is this
[call-file-test ]exten => 10,1,Dial(SIP/2031,tT)exten => 10,2,hangup
In this case I call the number 8652323454 if the call is connect this call in the context call-file-test uisng extension 10 for tranfering this call to extension 2031, but this doesnt work. The call file works fine but when I try to transfer the call I get an error
Any help ?


*-------------------------------------------------------* 
*-Edwin Quijada 
*-Developer DataBase 
*-JQ Microsistemas 

*-Soporte PostgreSQL

*-www.jqmicrosistemas.com
*-809-849-8087
*-------------------------------------------------------*





From: lopl at lopl.net
Date: Sat, 12 Feb 2011 21:22:50 +0330
To: asterisk-users at lists.digium.com
Subject: Re: [asterisk-users] Using files .call or AMI

as you know you have 2 ways. using ami or .call files. if you have experience, the AMI is more powerful.
you must have a context in your extensions.conf to manage agent procedures, it looks like a simple context, that you must have, for managing queues.

with .call file or ami dial your customers, () and divert it to the defined context for queue.
for example 
test.call
Channel: SIP/customer number at your carrier

Context: your queue context.....
ask if you need more infobest  
On Sat, Feb 12, 2011 at 7:53 PM, Edwin Quijada <listas_quijada at hotmail.com> wrote:







Hi!
I have a script to generate calls from a database using .call files and giving a message. If works great! but now I need to do the same but instead of play a recorded message I need transfer this call to live person in a specfic extension. 

This is the scenarioI have a webpage with information about a customer so in this page the agent click a phone number and asterisk do the call and transfer the call to agent if this call is answered.

I did the page and everything but when I do the clicktodial I dont know how transfer the call to this agent. I ask the extension and user before login so I know what agent is in each extension to transfer the call to rigth agent.


Anybody can give an idea ?TIA

*-------------------------------------------------------* 
*-Edwin Quijada 
*-Developer DataBase 
*-JQ Microsistemas 

*-Soporte PostgreSQL

*-www.jqmicrosistemas.com
*-809-849-8087
*-------------------------------------------------------*



 		 	   		  

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