[asterisk-users] Using files .call or AMI

[Roger Burton West]

On Sat, Feb 12, 2011 at 04:23:00PM +0000, Edwin Quijada wrote:
>I have a webpage with information about a customer so in this page the agent click a phone number and asterisk do the call and transfer the call to agent if this call is answered.

Usually it's the other way round: the agent's phone rings, and when he
picks it up the other end gets dialled. That's trivial with call files:

Channel: (local channel ID for agent)
Context: (context for calling local channel)
Extension: (remote party's phone number)