[asterisk-users] Outgoing agent´s calls

[equis software]

Yes, my agents dial “willy-nilly”...
I can´t use the ex-girlfriend because, the line numbers that uses the agents
are diferent. May be agent 1 today use line number 553455 and tomorrow
553461...



On Wed, Feb 2, 2011 at 3:51 PM, Danny Nicholas <danny at debsinc.com> wrote:

>   ------------------------------
>
> *From:* asterisk-users-bounces at lists.digium.com [mailto:
> asterisk-users-bounces at lists.digium.com] *On Behalf Of *equis software
> *Sent:* Wednesday, February 02, 2011 12:26 PM
> *To:* Asterisk Users Mailing List - Non-Commercial Discussion
> *Subject:* [asterisk-users] Outgoing agent´s calls
>
>
>
> Hi, is there any way to manage outgoing calls from agents?
>
> Mi agents are answering in pstn lines. I can send agents outgoing calls to
> my Asterisk but I don't know wich agent is making the call...because, may be
> he is unregister...
> Is there any solution?
>
> Thanks
>
>
>
> You could start with DASI and ex-girlfriend logic in your dialplan.  I’m
> assuming now that your agents dial “willy-nilly” (with no restrictions and
> you find out what they did when you read the CDR).
>
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