[asterisk-users] Dialing problem with Polycom phones after SIP update

[Marco Mooijekind]

Hello Gord,

the line icon is solid black, which should indicate the lines are
registered.

Marco.


On Fri, Dec 16, 2011 at 10:24 PM, Gord Urquhart <gordurq at gmail.com> wrote:

> Does the phone show the line as registered? The little phone icon on the
> display should be solid for a registered line and just a outline for a
> unregistered line. Using wireshark to watch the SIP traffic is a easy way
> to ensure the REGISTER signally is complete.
>
>
>
> On Fri, Dec 16, 2011 at 1:02 PM, Marco Mooijekind <
> marco.mooijekind at gmail.com> wrote:
>
>> Dear all,
>>
>> I'm using serveral Polycom 335 and 650 phones on Asterisk 1.8.
>> All worked well. After applying the new Polycom UC 4.0.1 software update
>> to the phones I notice the following:
>>
>> When dialing an extension, either on- or off hook, the phone immediately
>> displays "SIP URL:..".
>> This does not allow me to enter a regular numeric extension.
>> The Polycom admin manual states that the phone displays the SIP URL input
>> message if the phone is not registered.
>> This is strange since i do see the phones registering themselves in the
>> Asterisk verbose logging.
>>
>> Anyone experiencing this problem , any tips!
>>
>> Thanks in advance!
>>
>> Marco Mooijekind.
>>
>> --
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>
>
> --
> _____________________________________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> New to Asterisk? Join us for a live introductory webinar every Thurs:
>               http://www.asterisk.org/hello
>
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