[asterisk-users] Dialing problem with Polycom phones after SIP update

[Gord Urquhart]

Does the phone show the line as registered? The little phone icon on the
display should be solid for a registered line and just a outline for a
unregistered line. Using wireshark to watch the SIP traffic is a easy way
to ensure the REGISTER signally is complete.



On Fri, Dec 16, 2011 at 1:02 PM, Marco Mooijekind <
marco.mooijekind at gmail.com> wrote:

> Dear all,
>
> I'm using serveral Polycom 335 and 650 phones on Asterisk 1.8.
> All worked well. After applying the new Polycom UC 4.0.1 software update
> to the phones I notice the following:
>
> When dialing an extension, either on- or off hook, the phone immediately
> displays "SIP URL:..".
> This does not allow me to enter a regular numeric extension.
> The Polycom admin manual states that the phone displays the SIP URL input
> message if the phone is not registered.
> This is strange since i do see the phones registering themselves in the
> Asterisk verbose logging.
>
> Anyone experiencing this problem , any tips!
>
> Thanks in advance!
>
> Marco Mooijekind.
>
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