[asterisk-users] Issue with Polycom SPIP650 and its sidecar [SOLVED]

[Olivier]

2011/12/1 Jimmy Godbout <sip at inbox.com>

> From experience, that model is not reliable.


I also add once "weird" experiences with a  Linksys SRW224P on another
location but not to the point I had to change the switch.
Changing a production switch is not an easy task (for a single man on site)
so we stupiddly tend to avoid doing it.

Cheers

I have changed those with HP Procurve and my problems were gone.
>
> Just my 0.02
>
> Jimmy
>
> > -----Original Message-----
> > From: oza_4h07 at yahoo.fr
> > Sent: Thu, 1 Dec 2011 13:44:44 +0100
> > To: asterisk-users at lists.digium.com
> > Subject: Re: [asterisk-users] Issue with Polycom SPIP650 and its sidecar
> > [SOLVED]
> >
> > 2011/11/30 Mike <list at net-wall.com>
> >
> >> Hi Olivier,****
> >>
> >> ** **
> >>
> >> It if occurs only on the sidecar, I would imagine this is either a
> >> defective sidecar/Polycom phone, or a defective PoE switch not giving
> >> enough power. Changing PoE port would eliminate of confirm the PoE port
> >> being the issue, but I’m betting on a Polycom defect.****
> >>
> >> ** **
> >>
> >> Make sure the PoE port is configured (if it`s a smart switch) to send
> >> maximum power to the port, with a sidecar I think the phone requires
> >> 12W.
> >> ****
> >>
> >> ** **
> >>
> >> Regards,****
> >>
> >> ** **
> >>
> >> Mike****
> >>
> >>
> >>
> > Hello,
> >
> > As suggested here, we tried this morning, to check if the problem could
> > come from PoE.
> >
> > When my collegue arrived there, he had the chance to see the sidecar in
> > its
> > "broken mode": names missing on the LCD screen and so on.
> > Plugging a power supplying instantly solved the issue (no need to reboot
> > anything).
> >
> > I still can explain myself why a PoE switch (a Linksys SRW224P) would
> > succeed or fail to deliver power to a plugged IP phone, given that only a
> > couple of Polycom phones are using this switch a power source.
> >
> > Thanks for everyone.
> > Cheers
>
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