[asterisk-users] Issue with Polycom SPIP650 and its sidecar [SOLVED]

[Jimmy Godbout]

From experience, that model is not reliable. I have changed those with HP Procurve and my problems were gone.

Just my 0.02

Jimmy

> -----Original Message-----
> From: oza_4h07 at yahoo.fr
> Sent: Thu, 1 Dec 2011 13:44:44 +0100
> To: asterisk-users at lists.digium.com
> Subject: Re: [asterisk-users] Issue with Polycom SPIP650 and its sidecar
> [SOLVED]
> 
> 2011/11/30 Mike <list at net-wall.com>
> 
>> Hi Olivier,****
>> 
>> ** **
>> 
>> It if occurs only on the sidecar, I would imagine this is either a
>> defective sidecar/Polycom phone, or a defective PoE switch not giving
>> enough power. Changing PoE port would eliminate of confirm the PoE port
>> being the issue, but I’m betting on a Polycom defect.****
>> 
>> ** **
>> 
>> Make sure the PoE port is configured (if it`s a smart switch) to send
>> maximum power to the port, with a sidecar I think the phone requires
>> 12W.
>> ****
>> 
>> ** **
>> 
>> Regards,****
>> 
>> ** **
>> 
>> Mike****
>> 
>> 
>> 
> Hello,
> 
> As suggested here, we tried this morning, to check if the problem could
> come from PoE.
> 
> When my collegue arrived there, he had the chance to see the sidecar in
> its
> "broken mode": names missing on the LCD screen and so on.
> Plugging a power supplying instantly solved the issue (no need to reboot
> anything).
> 
> I still can explain myself why a PoE switch (a Linksys SRW224P) would
> succeed or fail to deliver power to a plugged IP phone, given that only a
> couple of Polycom phones are using this switch a power source.
> 
> Thanks for everyone.
> Cheers

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