[asterisk-users] Re TrixBox

[ram]

its possible
ask the same question trixbox forum

Ram

On Sun, May 9, 2010 at 6:45 PM, Samantha <samantha at femtech.com.au> wrote:

> Hey Guys
>
> We are replacing a BM4 with a trixbox (asterisk) virtual numbers as the
> customer wants to move the callcentre.
>
> They are asking for an equiv to the ipview
> I gather HUD may be or the panel view
>
>
> The problem is that we need to see
>
> (a) total calls in the queue
> (b) calls for specific DID -  How can you give 1 DID preference to another
> DID
> ie
>
> DID 61740410001  =  Fred Electrical
> DID 61740410002  =   Bus Tour ABC
> DID 61740410003  =  Fred 24/7 Plumber
>
> SO in A we need to see how many calls waiting
> So in B we need to see how many calls are waiting for  DID 001  002 and 003
> finally  if there are 20 calls on hold in DID 001 and 002 and there is a
> call on 003,
> how can we place that to the top of the queue?
>
>
> thanks
>
> Samantha
>
>
>
>
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