<div>its possible</div>
<div>ask the same question trixbox forum</div>
<div> </div>
<div>Ram<br><br></div>
<div class="gmail_quote">On Sun, May 9, 2010 at 6:45 PM, Samantha <span dir="ltr"><<a href="mailto:samantha@femtech.com.au">samantha@femtech.com.au</a>></span> wrote:<br>
<blockquote style="BORDER-LEFT: #ccc 1px solid; MARGIN: 0px 0px 0px 0.8ex; PADDING-LEFT: 1ex" class="gmail_quote">Hey Guys<br><br>We are replacing a BM4 with a trixbox (asterisk) virtual numbers as the<br>customer wants to move the callcentre.<br>
<br>They are asking for an equiv to the ipview<br>I gather HUD may be or the panel view<br><br><br>The problem is that we need to see<br><br>(a) total calls in the queue<br>(b) calls for specific DID - How can you give 1 DID preference to another<br>
DID<br>ie<br><br>DID 61740410001 = Fred Electrical<br>DID 61740410002 = Bus Tour ABC<br>DID 61740410003 = Fred 24/7 Plumber<br><br>SO in A we need to see how many calls waiting<br>So in B we need to see how many calls are waiting for DID 001 002 and 003<br>
finally if there are 20 calls on hold in DID 001 and 002 and there is a<br>call on 003,<br>how can we place that to the top of the queue?<br><br><br>thanks<br><br>Samantha<br><br><br><br><br>--<br>_____________________________________________________________________<br>
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