[asterisk-users] Recommended USB Headsets ?

Geraint Lee geraint at gmail.com
Mon Mar 23 09:48:45 CDT 2009


I disagree with your opinion on softphones, i think they're great, saved
thousands in cabling, switch and phone costs.

I've had 50 agents running diskless/pxe linux (fedora 8), firefox,
thunderbird and twinkle and never had any problems, in the next few months i
expect to have at least 250 agents using this solution.

I must admit though that i did share your opinion that hardphones are the
only way to go, but having actually taken the time to get everything
configured properly i see no advantage to having hard phones, only a huge
unneccesary cost - that's the same way i look at using windows for agent
pc's, completely unneccesary unless they *have* to use some sort of software
that will only run on windows.

Cheers

2009/3/23 Steve Totaro <stotaro at first-notification.com>

> My advice?
>
> If mandated with a USB device and softphone, I would certainly go with
> Plantronics.
>
> My question is why not pick up some real Polycom 430s or something and
> realize that you really just saved yourself a great deal of time and
> money in all reality.
>
> Softphones, like inkjet printers, should be used at home or ONLY when
> REQUIRED.
>
> Thanks,
> Steve Totaro
>
> On Mon, Mar 23, 2009 at 10:09 AM, Edward Gray <egray at tucows.com> wrote:
> > Thank,  is there advantages to Zoiper? The interface didn't seem that
> > great, I haven't checked to see if it's compatible on Linux or Apple yet.
> >
> >
> > Edward Gray
> > Director, Vendor Management
> > Tucows.com Co.
> > egray at tucows.com
> > Direct : (416) 538-5483
> > Work : (416) 535-0123 Ext. 1277
> > Fax : (416) 531-5584
> >
> >
> >
> > zoachien at securax.org wrote:
> >> Edward Gray wrote:
> >>
> >>> Hi, we are looking to roll out PBX IN A Flash at our office.
> >>>
> >>> The first group will be using Soft Phones (X-Lite appears to be the
> best
> >>> and works in Windows, Apple & Linux).
> >>>
> >>>
> >> tsk tsk tsk :P (I'm working for the zoiper.com :p )
> >>
> >>> There are many types of USB Headsets to choose from and a fairly broad
> >>> price range. Is there any USB headsets people would recommend?
> >>>
> >>> I'm specifically interested in acceptable audio (speaker and
> microphone)
> >>> quality for business calls but am sensitive to price as well.
> >>>
> >>> In reading online, the Logitech Premium headset does get some good
> >>> reviews but the reviews appear to be more from consumer based. I'd much
> >>> prefer real experience from the good people who are operating their own
> >>> Asterisk implementations.
> >>>
> >>>
> >> Forget about logitech, they are toys, go for plantronics or gn netcom if
> >> this is for business use, the logitechs will probably fall apart in a
> >> month. (Been there done that:)
> >>
> >>
> >>> Any advice? Thanks!
> >>>
>
>
> --
> Thanks,
> Steve Totaro
> +18887771888 (Toll Free)
> +12409381212 (Cell)
> +12024369784 (Skype)
>
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