I disagree with your opinion on softphones, i think they're great, saved thousands in cabling, switch and phone costs.<br><br>I've had 50 agents running diskless/pxe linux (fedora 8), firefox, thunderbird and twinkle and never had any problems, in the next few months i expect to have at least 250 agents using this solution.<br>
<br>I must admit though that i did share your opinion that hardphones are the only way to go, but having actually taken the time to get everything configured properly i see no advantage to having hard phones, only a huge unneccesary cost - that's the same way i look at using windows for agent pc's, completely unneccesary unless they *have* to use some sort of software that will only run on windows.<br>
<br>Cheers<br><br><div class="gmail_quote">2009/3/23 Steve Totaro <span dir="ltr"><<a href="mailto:stotaro@first-notification.com">stotaro@first-notification.com</a>></span><br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
My advice?<br>
<br>
If mandated with a USB device and softphone, I would certainly go with<br>
Plantronics.<br>
<br>
My question is why not pick up some real Polycom 430s or something and<br>
realize that you really just saved yourself a great deal of time and<br>
money in all reality.<br>
<br>
Softphones, like inkjet printers, should be used at home or ONLY when REQUIRED.<br>
<br>
Thanks,<br>
Steve Totaro<br>
<div><div></div><div class="h5"><br>
On Mon, Mar 23, 2009 at 10:09 AM, Edward Gray <<a href="mailto:egray@tucows.com">egray@tucows.com</a>> wrote:<br>
> Thank, is there advantages to Zoiper? The interface didn't seem that<br>
> great, I haven't checked to see if it's compatible on Linux or Apple yet.<br>
><br>
><br>
> Edward Gray<br>
> Director, Vendor Management<br>
> Tucows.com Co.<br>
> <a href="mailto:egray@tucows.com">egray@tucows.com</a><br>
> Direct : (416) 538-5483<br>
> Work : (416) 535-0123 Ext. 1277<br>
> Fax : (416) 531-5584<br>
><br>
><br>
><br>
> <a href="mailto:zoachien@securax.org">zoachien@securax.org</a> wrote:<br>
>> Edward Gray wrote:<br>
>><br>
>>> Hi, we are looking to roll out PBX IN A Flash at our office.<br>
>>><br>
>>> The first group will be using Soft Phones (X-Lite appears to be the best<br>
>>> and works in Windows, Apple & Linux).<br>
>>><br>
>>><br>
>> tsk tsk tsk :P (I'm working for the <a href="http://zoiper.com" target="_blank">zoiper.com</a> :p )<br>
>><br>
>>> There are many types of USB Headsets to choose from and a fairly broad<br>
>>> price range. Is there any USB headsets people would recommend?<br>
>>><br>
>>> I'm specifically interested in acceptable audio (speaker and microphone)<br>
>>> quality for business calls but am sensitive to price as well.<br>
>>><br>
>>> In reading online, the Logitech Premium headset does get some good<br>
>>> reviews but the reviews appear to be more from consumer based. I'd much<br>
>>> prefer real experience from the good people who are operating their own<br>
>>> Asterisk implementations.<br>
>>><br>
>>><br>
>> Forget about logitech, they are toys, go for plantronics or gn netcom if<br>
>> this is for business use, the logitechs will probably fall apart in a<br>
>> month. (Been there done that:)<br>
>><br>
>><br>
>>> Any advice? Thanks!<br>
>>><br>
<br>
<br>
</div></div><font color="#888888">--<br>
Thanks,<br>
Steve Totaro<br>
+18887771888 (Toll Free)<br>
+12409381212 (Cell)<br>
+12024369784 (Skype)<br>
</font><div><div></div><div class="h5"><br>
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