[asterisk-users] Recommended USB Headsets ?

[Steve Totaro]

I guess it depends on the industry and your standards.  One bad call
could cost tens of thousands or much more depending on the
industry......  I have seen several hundred thousand dollar deals fall
through, first hand, because of this.

If you are just telling people to reboot their PCs and asking if they
are plugged in and turned on, then a couple of tin cans and a string
won't hurt the bottom line.

Probably the same if you are marketing Extended Auto Warranties, any
mass call, small profit/deal operation.
-- 
Thanks,
Steve Totaro
+18887771888 (Toll Free)
+12409381212 (Cell)
+12024369784 (Skype)




On Mon, Mar 23, 2009 at 10:48 AM, Geraint Lee <geraint at gmail.com> wrote:
> I disagree with your opinion on softphones, i think they're great, saved
> thousands in cabling, switch and phone costs.
>
> I've had 50 agents running diskless/pxe linux (fedora 8), firefox,
> thunderbird and twinkle and never had any problems, in the next few months i
> expect to have at least 250 agents using this solution.
>
> I must admit though that i did share your opinion that hardphones are the
> only way to go, but having actually taken the time to get everything
> configured properly i see no advantage to having hard phones, only a huge
> unneccesary cost - that's the same way i look at using windows for agent
> pc's, completely unneccesary unless they *have* to use some sort of software
> that will only run on windows.
>
> Cheers
>
> 2009/3/23 Steve Totaro <stotaro at first-notification.com>
>>
>> My advice?
>>
>> If mandated with a USB device and softphone, I would certainly go with
>> Plantronics.
>>
>> My question is why not pick up some real Polycom 430s or something and
>> realize that you really just saved yourself a great deal of time and
>> money in all reality.
>>
>> Softphones, like inkjet printers, should be used at home or ONLY when
>> REQUIRED.
>>
>> Thanks,
>> Steve Totaro
>>
>> On Mon, Mar 23, 2009 at 10:09 AM, Edward Gray <egray at tucows.com> wrote:
>> > Thank,  is there advantages to Zoiper? The interface didn't seem that
>> > great, I haven't checked to see if it's compatible on Linux or Apple
>> > yet.
>> >
>> >
>> > Edward Gray
>> > Director, Vendor Management
>> > Tucows.com Co.
>> > egray at tucows.com
>> > Direct : (416) 538-5483
>> > Work : (416) 535-0123 Ext. 1277
>> > Fax : (416) 531-5584
>> >
>> >
>> >
>> > zoachien at securax.org wrote:
>> >> Edward Gray wrote:
>> >>
>> >>> Hi, we are looking to roll out PBX IN A Flash at our office.
>> >>>
>> >>> The first group will be using Soft Phones (X-Lite appears to be the
>> >>> best
>> >>> and works in Windows, Apple & Linux).
>> >>>
>> >>>
>> >> tsk tsk tsk :P (I'm working for the zoiper.com :p )
>> >>
>> >>> There are many types of USB Headsets to choose from and a fairly broad
>> >>> price range. Is there any USB headsets people would recommend?
>> >>>
>> >>> I'm specifically interested in acceptable audio (speaker and
>> >>> microphone)
>> >>> quality for business calls but am sensitive to price as well.
>> >>>
>> >>> In reading online, the Logitech Premium headset does get some good
>> >>> reviews but the reviews appear to be more from consumer based. I'd
>> >>> much
>> >>> prefer real experience from the good people who are operating their
>> >>> own
>> >>> Asterisk implementations.
>> >>>
>> >>>
>> >> Forget about logitech, they are toys, go for plantronics or gn netcom
>> >> if
>> >> this is for business use, the logitechs will probably fall apart in a
>> >> month. (Been there done that:)
>> >>
>> >>
>> >>> Any advice? Thanks!
>> >>>
>>
>>
>> --
>> Thanks,
>> Steve Totaro
>> +18887771888 (Toll Free)
>> +12409381212 (Cell)
>> +12024369784 (Skype)
>>