[asterisk-users] Channels don't go away with soft hangup

[Raimund Sacherer]

Hi Luis,

the problem is it is basically the first time i saw it (or recognized  
it) so, it does definitly not happen regularly, I have more problems  
with our xircom analog usb switch which handles our outgoing mobile  
connections, this stuff has problems detecting busydetect but this I  
will debug another time.

This time I had the problem with 2 landlines, out of like 100ths of  
calls today.

What I want to know is if there is a harder way to force a hangub than  
soft hangup which does not interrupt the other calls.

best

-- 
Raimund Sacherer
-
RunSolutions
     Open Source It Consulting
-
Email: rs at runsolutions.com
tel: 625 40 32 08

Parc Bit - Centro Empresarial Son Espanyol
Edificio Estel - Local 3D
07121 -  Palma de Mallorca
Baleares

On Aug 19, 2009, at 12:46 PM, Luis Morales wrote:

> Did you try use busytect option enabeled into zaptel.conf file ?
>
> Another way must be recompile your asterisk an enable BUSYDETECT
> options for hangup.
>
> Regards,
>
>
> On Wed, Aug 19, 2009 at 8:55 AM, Raimund  
> Sacherer<rs at runsolutions.com> wrote:
>> Hello List,
>>
>> our setup:
>> Callcenter
>>
>> IBM Hardware, 1x TE420, 1x xircom analog switch, 4x different  
>> cellular
>> providers on the xircom analog port, ~60 agents
>>
>> Debian 5.0.1 (Lenny)
>> Asterisk 1.4.21.2 Debian Package recompiled with additional app_queue
>> segfault fix
>> Zaptel 1.4.11 Debian Package
>>
>>
>> My Problem is I have two channels (Zap/9-1 and Zap/6-1) which have a
>> duration of over 4 hours.
>> I am pretty sure that there is not much talking going on:
>>
>> Zap/6-1
>>       Frames in: 104
>>      Frames out: 101
>>  Time to Hangup: 0
>>    Elapsed Time: 4h23m26s
>>
>> Zap/9-1
>>       Frames in: 7196
>>      Frames out: 7186
>>  Time to Hangup: 0
>>    Elapsed Time: 4h23m28s
>>
>>
>> I tried to terminate the channels with "soft hangup", but they are  
>> not
>> going away, so, what are my possibilities without interrupting the
>> service?
>>
>>
>> thanks and best regards,
>> Ray
>>
>>
>> --
>> Raimund Sacherer
>> -
>> RunSolutions
>>     Open Source It Consulting
>> -
>>
>>
>> Parc Bit - Centro Empresarial Son Espanyol
>> Edificio Estel - Local 3D
>> 07121 -  Palma de Mallorca
>> Baleares
>>
>>
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>
>
>
> -- 
> ---------------------------------------------------------------------------------
> Luis Morales
> Consultor de Tecnologia
> Cel: +(58)416-4242091
> ---------------------------------------------------------------------------------
> "Empieza por hacer lo necesario, luego lo que es posible... y de
> pronto estarás haciendo lo imposible"
>
> Leonardo Da'Vinci
> ---------------------------------------------------------------------------------
>
> _______________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>
> AstriCon 2009 - October 13 - 15 Phoenix, Arizona
> Register Now: http://www.astricon.net
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