[asterisk-users] Channels don't go away with soft hangup

[Luis Morales]

Take a look:


1) Verify the cable pin out for rj-11 conector for analog por 6 and 9.
The pin out must be equal to any port that work fine.

2) If not (1) try to reproduce the scenary, call from iax client to
any celular. Activate the debug level and verbose level. (core set
debug 255, core set verbose 255 from asterisk cli) and look what
happens. It's posible that your celular device not send the correct
signal when the call finish.

Good luck!


On Wed, Aug 19, 2009 at 5:33 PM, Raimund Sacherer<rs at runsolutions.com> wrote:
> Hi Luis,
> the problem is it is basically the first time i saw it (or recognized it)
> so, it does definitly not happen regularly, I have more problems with our
> xircom analog usb switch which handles our outgoing mobile connections, this
> stuff has problems detecting busydetect but this I will debug another time.
> This time I had the problem with 2 landlines, out of like 100ths of calls
> today.
> What I want to know is if there is a harder way to force a hangub than soft
> hangup which does not interrupt the other calls.
> best
> --
> Raimund Sacherer
> -
> RunSolutions
>     Open Source It Consulting
> -
> Email: rs at runsolutions.com
> tel: 625 40 32 08
>
> Parc Bit - Centro Empresarial Son Espanyol
> Edificio Estel - Local 3D
> 07121 -  Palma de Mallorca
> Baleares
> On Aug 19, 2009, at 12:46 PM, Luis Morales wrote:
>
> Did you try use busytect option enabeled into zaptel.conf file ?
>
> Another way must be recompile your asterisk an enable BUSYDETECT
> options for hangup.
>
> Regards,
>
>
> On Wed, Aug 19, 2009 at 8:55 AM, Raimund Sacherer<rs at runsolutions.com>
> wrote:
>
> Hello List,
>
> our setup:
>
> Callcenter
>
> IBM Hardware, 1x TE420, 1x xircom analog switch, 4x different cellular
>
> providers on the xircom analog port, ~60 agents
>
> Debian 5.0.1 (Lenny)
>
> Asterisk 1.4.21.2 Debian Package recompiled with additional app_queue
>
> segfault fix
>
> Zaptel 1.4.11 Debian Package
>
>
> My Problem is I have two channels (Zap/9-1 and Zap/6-1) which have a
>
> duration of over 4 hours.
>
> I am pretty sure that there is not much talking going on:
>
> Zap/6-1
>
>       Frames in: 104
>
>      Frames out: 101
>
>  Time to Hangup: 0
>
>    Elapsed Time: 4h23m26s
>
> Zap/9-1
>
>       Frames in: 7196
>
>      Frames out: 7186
>
>  Time to Hangup: 0
>
>    Elapsed Time: 4h23m28s
>
>
> I tried to terminate the channels with "soft hangup", but they are not
>
> going away, so, what are my possibilities without interrupting the
>
> service?
>
>
> thanks and best regards,
>
> Ray
>
>
> --
>
> Raimund Sacherer
>
> -
>
> RunSolutions
>
>     Open Source It Consulting
>
> -
>
>
> Parc Bit - Centro Empresarial Son Espanyol
>
> Edificio Estel - Local 3D
>
> 07121 -  Palma de Mallorca
>
> Baleares
>
>
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>
> --
> ---------------------------------------------------------------------------------
> Luis Morales
> Consultor de Tecnologia
> Cel: +(58)416-4242091
> ---------------------------------------------------------------------------------
> "Empieza por hacer lo necesario, luego lo que es posible... y de
> pronto estarás haciendo lo imposible"
>
> Leonardo Da'Vinci
> ---------------------------------------------------------------------------------
>
> _______________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>
> AstriCon 2009 - October 13 - 15 Phoenix, Arizona
> Register Now: http://www.astricon.net
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>
>
> _______________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>
> AstriCon 2009 - October 13 - 15 Phoenix, Arizona
> Register Now: http://www.astricon.net
>
> asterisk-users mailing list
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>   http://lists.digium.com/mailman/listinfo/asterisk-users
>



-- 
---------------------------------------------------------------------------------
Luis Morales
Consultor de Tecnologia
Cel: +(58)416-4242091
---------------------------------------------------------------------------------
"Empieza por hacer lo necesario, luego lo que es posible... y de
pronto estarás haciendo lo imposible"

Leonardo Da'Vinci
---------------------------------------------------------------------------------