[asterisk-users] Channels don't go away with soft hangup

[Luis Morales]

Did you try use busytect option enabeled into zaptel.conf file ?

Another way must be recompile your asterisk an enable BUSYDETECT
options for hangup.

Regards,


On Wed, Aug 19, 2009 at 8:55 AM, Raimund Sacherer<rs at runsolutions.com> wrote:
> Hello List,
>
> our setup:
> Callcenter
>
> IBM Hardware, 1x TE420, 1x xircom analog switch, 4x different cellular
> providers on the xircom analog port, ~60 agents
>
> Debian 5.0.1 (Lenny)
> Asterisk 1.4.21.2 Debian Package recompiled with additional app_queue
> segfault fix
> Zaptel 1.4.11 Debian Package
>
>
> My Problem is I have two channels (Zap/9-1 and Zap/6-1) which have a
> duration of over 4 hours.
> I am pretty sure that there is not much talking going on:
>
> Zap/6-1
>       Frames in: 104
>      Frames out: 101
>  Time to Hangup: 0
>    Elapsed Time: 4h23m26s
>
> Zap/9-1
>       Frames in: 7196
>      Frames out: 7186
>  Time to Hangup: 0
>    Elapsed Time: 4h23m28s
>
>
> I tried to terminate the channels with "soft hangup", but they are not
> going away, so, what are my possibilities without interrupting the
> service?
>
>
> thanks and best regards,
> Ray
>
>
> --
> Raimund Sacherer
> -
> RunSolutions
>     Open Source It Consulting
> -
>
>
> Parc Bit - Centro Empresarial Son Espanyol
> Edificio Estel - Local 3D
> 07121 -  Palma de Mallorca
> Baleares
>
>
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-- 
---------------------------------------------------------------------------------
Luis Morales
Consultor de Tecnologia
Cel: +(58)416-4242091
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"Empieza por hacer lo necesario, luego lo que es posible... y de
pronto estarás haciendo lo imposible"

Leonardo Da'Vinci
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