[asterisk-users] queue members randomly become paused after upgrade to Asterisk 1.4

[Mark Michelson]

Giorgio Incantalupo wrote:
> Hi Mark,
> 
> it is "show queues" I use to see if phones are paused or not. The phones 
> I'm using for tests are all SIP phones.
> Yes, what you are supposing could be right...Asterisk could see the 
> phones as "stuck".
> I'm still investigating, making test on my 1.4 box and I have noticed 
> some other strange things about the phones. Some phones when normally 
> used (I made a test making an outbound call) are seen as "paused (In 
> use)" while other are marked as "In Use" only:
> 
> (from Asterisk CLI):
> 
> SIP/8 with penalty 1 (In use) has taken 1 calls (last was 3247 secs 
> ago)    (my phone)
> SIP/36 with penalty 1 (paused) (In use) has taken no calls yet    (my 
> test phone)
> 
> The phones are the same model and have same sip.conf definition.
> The queues.conf definitions are the same for the two queues the phones 
> are in.
> I do not know why "queues show" shows paused or not for similar phones.
> Can this be useful!?!?
> 
> Giorgio
>     

The only way that a phone should become automatically paused is if the autopause 
option is set in queues.conf for the queue. There are ways through the dialplan 
and manager to manually pause a queue member, but there are no other ways for a 
member to become automatically paused.

That being said, it could be that you have discovered some sort of bug in 1.4. 
When does this appear to happen? Does it happen randomly or is the situation 
reproduceable?

Mark Michelson