[asterisk-users] Call Center SoftPhone with Auto Answer

Zoa zoachien at securax.org
Tue Sep 18 13:03:58 CDT 2007


Zoiper can do it when you use the provisioning, contact me offlist on 
support at asteriskguru.com

Zoa


Joao Pereira wrote:
> I don't think so, because in paging/intercom, the phones must support 
> "Auto Answer".
>
> The link you sent says:
> "SIP phones for the most part don't support any of these phone based 
> paging functions. If a SIP phone offers an Auto Answer function, you can 
> approximate limited paging intercom functionality."
>
> I'm using X-Lite, and in X-Lite I can't force the users to answer the 
> call..... The users can put "Auto Answer = Off".
>
> Also, the response from Counterpath was weird, as they said they're 
> engineering team cannot remove the Auto Answer option:
> "To have the auto-answer permanently on in the context that you wish to 
> have is a feature that our engineering team cannot hard code into the 
> phone. It can be turned on and off in the menu "
>
> So, if someone knows a nice softphone for an Asterisk Call Center, 
> please advice me.
> Thanks
> Regards
> Joao Pereira
>
>
>
>
> Ed Pastore wrote:
>   
>> On Sep 17, 2007, at 11:11 AM, Joao Pereira wrote:
>>
>>     
>>> But still, the user can choose not to answer the phone.....
>>> I want to force the users to accept the calls.
>>>       
>> Wouldn't that be the same as paging/intercom, then?
>> http://www.voip-info.org/wiki/view/Asterisk+Paging+and+Intercom
>>     
>
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